The credit union conference has been helping credit unions across the Nation and Canada come together at this one-of-a-kind unique credit union specific conference for the last 24 years. The conference is designed to speak the credit union language, share the latest technology, and connect every asset sized credit union with the tools necessary to discover a multi-channel approach that fits your credit union and your member’s preference. Because today, a call center is more than an employee taking a telephone call. It is providing that multi-channel access so the member can connect 24/7 through email, chat, text, mobile, video, or of course over the telephone.
Join us at this year’s conference at the MGM Grand. It is a beautiful venue located right on the strip in Las Vegas, Nevada. Between now and the conference join our new community platform and meet some new call center people. We want to make it so you and your fellow call center friends can stay connected before, during and after the conference. Check out our new Call Center Leadership Certification.